We can collect up to four white goods or electrical items from domestic properties only.
We need to know what the items are and when they will be available for collection. We charge £14 per item and collection can take up to 10 working days. Please contact customer services if you require a quote for collection of more than 4 items. Once you have completed your request, we'll let you know via email or text when to expect us. We'll also confirm when the items have been collected.
Please note that all items must be outdoors on your property, easily accessible, by 6am for collection.
- A minimum of 24 hours' notice is required for all cancellations - refunds will not be given after this time.
- No refunds will be given if we visit your property and the item(s) are not out or ready for collection. To re-arrange the collection a new payment would need to be made.
- Please call customer services if you need to cancel a collection and have your reference number ready.