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Customer Complaints

Before you fill in this form, please make sure you want to make a formal complaint about a Council service.
A formal complaint is for when you feel a Council service has not been provided properly or you are unhappy with how it has been handled.

This form is not for reporting a problem for the first time or asking for a service.

For example, if you want to report a missed bin collection, report a fly tip, request a repair, or tell us about a problem with a neighbour, you can use the links below to report these issues.

Report a missed binReport a missed bin collection | Bin collections | Newark & Sherwood District Council
Report a fly tipFly-tipping | Street cleaning and litter | Newark & Sherwood District Council
Report a repairRequest a council housing repair | Newark & Sherwood District Council
Report ASBAntisocial behaviour | Newark & Sherwood District Council
Report pot hole or road damageReport a pothole | Nottinghamshire County Council
Complaint about a councillorMake a complaint about a councillor | Complaints and feedback | Newark & Sherwood District Council

If you have been in contact with us recently and you are awaiting a response, please allow 5 working days for us to get back to you.

If you wish to make a formal complaint, please continue to complete the form.

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